PTMYLE Est., an establishment incorporated in accordance with the Companies Law issued under Royal Decree No. M/6 dated 22-3-1385 A.H., Kingdom of Saudi Arabia with commercial registration number 7054298596 (referred to herein as “PTMYLE”, “we”, “our”, or “us”), operates the Internet e-commerce website www.PTMYLE.com. The Website is a dropshipping service provided to you and is intended to allow you and other users to browse and order products and other goods or services (“Products”) offered for sale on the Website (“Services”). PTMYLE reserves the right to delete, modify, or supplement the content of the Website at any time for any reason without prior notification and will use reasonable efforts to include up-to-date and accurate information on the Website.

Important Notice

PTMYLE is not the manufacturer, owner, or direct seller of the products displayed on the website. We act as an intermediary service that helps customers find and purchase products from third-party suppliers.
When an order is placed, PTMYLE purchases the product from the supplier on the customer’s behalf and arranges for it to be shipped directly to the delivery address provided by the customer.
PTMYLE is committed to protecting customer rights. If the product received is not as described, is defective, or does not meet the specifications stated on our website, PTMYLE will take full responsibility for handling the return process and ensuring that the customer receives a refund in accordance with the conditions and timeframes set out in our Return & Refund Policy.
Product descriptions, specifications, images, and availability are provided by suppliers and may vary from the actual product. PTMYLE cannot guarantee that all information provided by suppliers is always complete, accurate, or free from errors.
By placing an order through PTMYLE, you acknowledge that PTMYLE has clearly disclosed throughout the website that it operates solely as a sourcing and fulfillment intermediary and does not own or stock the products offered. This disclosure is displayed throughout the platform and forms an essential part of the transaction.
By proceeding with a purchase, you confirm your understanding, acknowledgment, and acceptance that PTMYLE operates using a dropshipping business model and has clearly disclosed its role as an intermediary throughout the website. By completing your purchase, you confirm your awareness and acceptance of this business model and release PTMYLE from any religious concerns, doubts, or objections that may arise solely from the nature of the dropshipping model or the manner in which transactions are conducted.

Notwithstanding any oral or written information, opinions, evaluations, descriptions, or consultations of any kind furnished by PTMYLE to the contrary, you specifically agree to the Terms set forth below.

TERMS AND CONDITIONS:

These Terms of Use (the “Terms”) are between PTMYLE and you as an end user of PTMYLE’s Changes in law or changes in PTMYLE’s business may require changes to be made to the Terms from time to time (“Revised Terms”), so PTMYLE encourages you to review the Terms periodically for any such changes. It is your responsibility to carefully read, agree with and accept the Terms and Website’s Privacy Policy (the “Privacy Policy”) on each occasion you use the Website and your continued use of the Website shall signify your acceptance to be bound by the latest Terms. If you do not agree to (or cannot comply with) any of the Terms, do not use this Website.
If you opt to register with the Website, then at the time of registration with the Website, as a Registered User, you must carefully read these Terms and accept them. Each time a change is made to the Terms, you as a Registered User will be prompted to accept the Revised Terms before you can proceed with your next purchase of Products on the Website.

USER CONDUCT AND CONTENT

You agree to comply with all legal requirements of the applicable jurisdiction(s) with regard to your use of the Website, and you acknowledge that you are entirely responsible for ensuring your own familiarity with such requirements and your own compliance with the same.
All content available on the PTMYLE website, including designs, logos, text, graphics, and other website elements, is owned by PTMYLE or licensed to PTMYLE and is protected under the applicable laws and regulations of the Kingdom of Saudi Arabia.
The Website may contain product images, descriptions, specifications, trademarks, trade names, and other materials provided by suppliers, manufacturers, or business partners for the purpose of displaying, marketing, and selling products through the platform. All intellectual property rights relating to such materials remain the property of their respective owners.
PTMYLE displays such materials based on information and content provided by suppliers or business partners and does not claim ownership of any trademark, trade name, product image, or other content belonging to any third party unless expressly stated otherwise.
If any rights holder believes that any content, image, or description published on the Website infringes their intellectual property rights, they may contact PTMYLE and provide supporting documentation of their ownership. PTMYLE reserves the right to remove, modify, or restrict access to the disputed content at its sole discretion and without any admission of liability.
Users are prohibited from copying, reproducing, distributing, transmitting, displaying, publishing, selling, licensing, or otherwise exploiting any part of the Website’s content for commercial purposes without the prior written consent of PTMYLE or the relevant rights holder.
PTMYLE will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any User Content you submit for any purpose whatsoever, without restriction and without compensating you in any way. PTMYLE is and shall be under no obligation (1) to maintain any User Content in confidence; (2) to pay to user any compensation for any User Content; or (3) to respond to any User Content.
You agree that any User Content submitted by you to the Website will not violate the Terms or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right/s, and will not cause injury to any person or entity. You further agree that no User Content submitted by you to the Website will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.
PTMYLE does not regularly review posted User Content, but does reserve the right (but not the obligation) to monitor and edit or remove any User Content submitted to the Website. You grant PTMYLE the right to use the name that you submit in connection with any User Content. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any User Content you submit. You are and shall remain solely responsible for the content of any User Content you make and you agree to indemnify PTMYLE and its affiliates for all claims resulting from any User Content you submit.

ACCOUNT AND REGISTERED USER:

In order to purchase any Products on the Website, you may either register and create an account secured by a password (the “Account”) or submit your order without creating the Account i.e. as a “Guest”. Any Account so created is personal to you, and you may not transfer it to another person. Your registration or order (in case of Guest) shall be complete after you accept the Terms. The Terms will apply each time you submit an order for any Products on the Website.
If you register and create an Account, you are a “Registered User”. To become a Registered User or to submit an order for any Products on the Website as a Guest, you must be at least 21 years of age, and must provide true, accurate, current, and complete in all respects information about yourself (including name, date of birth, email address, credit card details, and other details) as requested during the Account creation process or at the time of submission of the order on the Website as a Guest. If you are under the age of 21 years, you may use this Website only under the supervision of a parent or legal guardian who agrees to be bound by these Terms. If you are a parent or legal guardian agreeing to these Terms on behalf of a person under the age of 21 years, you are fully responsible for his or her use of this Website, including all financial charges and legal liability that he or she may incur. PTMYLE reserves the right to refuse service, terminate Accounts, or cancel orders at their sole discretion.
By registering and using the Website, you warrant that the information provided by you in the course of the registration process or in the course of submission of order for any Products on the Website as a Guest is true accurate, current, and complete in all respects and you undertake to ensure that such information is kept up-to-date and agree that such information shall be treated as per the Privacy Policy.
You are responsible for maintaining the confidentiality of your Account and password and for restricting access to your personal computer or electronic or other mobile or wireless device, and you agree to accept responsibility for all activities that occur under your Account or password. PTMYLE assumes no liability to any person for any loss or damage which may arise as a result of any failure by you in protecting your password or Account. If PTMYLE has reason to believe that there is likely to be a breach of security or misuse of the Website, we may require you to change your password or we may suspend your account without any liability to us.

SERVICES; ORDER, PRICING AND PAYMENT:

The Services shall include: (i) The provision to you of the Website to purchase any Products (ii) Procuring a logistics company experienced with collection and transportation to deliver your purchased Products to you (“Logistics Supplier”); and (iii) PTMYLE customer support, enabling you to contact PTMYLE with any queries that you may have in relation to your purchased Product/s.
You agree to pay the full amount payable for the Product as indicated during the order process, including any shipping costs or charges incurred with that order. All prices are displayed in Saudi Riyals.
PTMYLE may not accept your order for Products if (a) the item/s is/are out of stock; (b) PTMYLE is unable to obtain authorization for your payment; (c) shipping restrictions apply to a particular Product; (d) PTMYLE finds a Product or pricing error; or (e) for any other reason at PTMYLE’s sole discretion. In any of these situations, PTMYLE will inform you that your order has not been accepted, will not process your payment and will not be liable to you or any third party by reason of our decision to decline processing an order, or unwinding or suspending any transaction after processing has begun.
There may be errors in transmission resulting in the interruption of your purchase, you agree to cooperate with PTMYLE to resolve such issues, and you agree that PTMYLE shall have full discretion to determine the appropriate resolution in such cases.
All credit/debit card payments are subject to validation by the issuer. If the issuer of your card refuses to authorize payment, PTMYLE will cancel your order and contact you for an alternative method of payment. PTMYLE cannot be held responsible if this should result in a delay in dispatching your goods/Products.
All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms. By confirming your purchase at the end of the process, you agree to accept and pay for the item/s requested.
Certain orders may constitute improper use of the Website and its Services. PTMYLE reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Your Account may also be restricted or terminated for any reason, at PTMYLE sole discretion.
In the event that a Product is listed at an incorrect price due to an error in pricing, PTMYLE shall have the right, at PTMYLE sole discretion, to refuse or cancel any orders placed for that Product. In the event that a Product is mispriced, PTMYLE may, at PTMYLE discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
PTMYLE strives to offer competitive and attractive pricing on the Website. However, prices displayed on the Website may differ from prices offered through other sales channels, platforms, promotions, suppliers, or third-party marketplaces. PTMYLE reserves the right to modify prices at any time without prior notice, and the price applicable to your order will be the price displayed on the Website at the time the order is placed.
PTMYLE reserves the right, at its sole discretion, to limit the quantity of items purchased per person per household or per order. These restrictions may be applicable to order placed by same account, the same credit card and also to orders that use the same billing and/or shipping address.

SHIPPING

For PTMYLE to arrange to deliver any Products that you have purchased to you, you shall be solely responsible for providing the correct and accurate postal details.
Risk of loss and title for the Products that you purchase on the Website pass to you upon delivery of your purchased Products by the logistics supplier.
PTMYLE is not responsible for any delays in the shipping of your ordered and purchased Product/s, lost or missing Product/s or the incorrect delivery of the Product/s to you, which is due to your fault or due to inaccurate, false or incomplete information provided by you.
All items are quality controlled and checked for any faults before they are dispatched to you. Should you receive an item that is not in perfect condition please write to us immediately, and arrange for the faulty Product to be returned to us.
Please note that unless otherwise stated on the Website or APP, delivery dates are just estimates. They are not guaranteed delivery times and may differ despite our best efforts.

RETURNS

PTMYLE wants you to be pleased with your purchase, and so if for any reason you are not completely satisfied, PTMYLE will refund your purchase within fourteen (14) days of delivery of your purchased Products. Please go through the Returns Policy available on the Website and the Important Information given at Clause 11. Products purchased through the Website should be returned new, unused, in their original packaging and with the original invoice and all Product tags still attached. Returns that are damaged, soiled or altered may not be accepted by PTMYLE and may be sent back to you.
All correctly returned Products will be refunded to the original purchaser as credit to the relevant credit/debit card or bank account used for the transaction after deducting the applicable bank charges (if any). If you think that we have provided you with an incorrect refund, please write to us immediately.
Please note card refunds may take up to thirty (30) business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and PTMYLE shall not be liable for any delays in refund by card companies. PTMYLE offers no guarantee whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts. This is on account of the multiplicity of organizations involved in processing online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions.

PRIVACY

In the course of your use of the Website, we will collect certain information from you, (the “Information”) which will be dealt in accordance with the Privacy Policy. Please go through the Privacy Policy available on the Website.

Disclaimer of Warranties

To the fullest extent permissible by law, PTMYLE does not warrant that the Website or any of the Services or Products available through it will be uninterrupted or error-free. There may be delays, omissions, interruptions, and inaccuracies in the materials or Services available through the Website, or the Services may not meet any particular criteria of performance or quality.
PTMYLE makes no representations or warranties regarding the accuracy, completeness, timeliness, reliability, or non-infringement of any content on the Website or Services available through it.
Although PTMYLE intends to take reasonable steps to prevent the introduction of viruses, worms, or other malicious code to the Website, PTMYLE does not represent or warrant that the Website, Services, features, or materials available through the Website are free from such destructive features. PTMYLE shall not be liable for any damages or harm attributable to such features.
Electronic transmissions of data, including those over the Internet, are public communications and not private communications. Information related to or arising from such use may be public or may become the property of those collecting such information and may not be considered personal or private information. PTMYLE does not warrant and cannot ensure the security or confidentiality of any information transmitted to the Website. Accordingly, any information transmitted to the Website is transmitted at your own risk.
Except as expressly set forth herein, the Website and the Services are provided by PTMYLE on an “as is” and “as available” basis. PTMYLE makes no representations or warranties of any kind, whether express or implied, regarding the operation of the Website, the Services, or the information, content, materials, or Products included on the Website. To the fullest extent permitted by applicable law, PTMYLE disclaims all warranties, express or implied, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, title, compatibility, security, accuracy, or non-infringement. Without limiting the foregoing, PTMYLE disclaims any and all warranties, express or implied, relating to any Products offered on the Website. You acknowledge that your use of the Website is at your sole risk. This disclaimer does not apply to any product warranty offered directly by the manufacturer or supplier of the Product. This disclaimer constitutes an essential part of these Terms.
Product information made available through the Website is obtained from information, specifications, and claims provided by manufacturers and suppliers. Manufacturers and suppliers may update, modify, or change product information, labels, packaging, specifications, or materials from time to time. Accordingly, actual product packaging and materials may contain information that differs from that displayed on the Website. PTMYLE does not guarantee the accuracy, completeness, reliability, or timeliness of any product information displayed on the Website. Customers should not rely solely on the information presented on the Website and should always read product labels, warnings, instructions, and other information provided with the Product before use or consumption. For additional information regarding a Product, customers should contact the relevant manufacturer or supplier directly. PTMYLE assumes no liability for any inaccuracies, omissions, or misstatements relating to any Product. Customer reviews are provided for informational purposes only, reflect the personal opinions and experiences of individual users, and are not verified, endorsed, or guaranteed by PTMYLE.

Limitation of Liability and Indemnity

Nothing in these Terms is intended to affect your rights under applicable law. Your use of the Website and any Services or Products is at your own risk. Unless otherwise stated in these Terms, you assume full responsibility and risk for any loss resulting from your use of the Website, Services, or Products.
By using the Website, you agree, to the fullest extent permitted by law, to indemnify, defend, and hold harmless PTMYLE, its directors, officers, employees, affiliates, agents, contractors, licensors, suppliers, and service providers from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to: (i) your breach of these Terms; (ii) your use of the Website, Services, or Products; (iii) your violation of any applicable law or regulation; (iv) your infringement of any rights of a third party; or (v) any action taken by PTMYLE in connection with the investigation of a suspected violation of these Terms or the enforcement of its rights under these Terms.
Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability, or otherwise, shall PTMYLE or any of its affiliates, employees, directors, officers, agents, vendors, suppliers, contractors, or service providers be liable to you or any other person for any indirect, special, incidental, punitive, or consequential losses or damages of any nature whatsoever, including, without limitation, loss of profits, loss of goodwill, loss of data, business interruption, loss of business opportunity, work stoppage, or computer failure or malfunction, even if PTMYLE has been advised of, or should have known of, the possibility of such damages.
This limitation applies to any claim arising out of or in connection with: (i) the use of, or inability to use, the Website; (ii) your reliance on any information, content, hyperlinks, Products, or Services made available through the Website; (iii) the submission of any information, whether personal or otherwise, to PTMYLE; (iv) the provision of Services by PTMYLE; or (v) any act, omission, error, delay, or negligence by PTMYLE.
To the maximum extent permitted by applicable law, PTMYLE’s total aggregate liability arising out of or relating to any claim shall not exceed the amount actually paid by you for the Product or Service giving rise to the claim. You hereby release PTMYLE from any and all obligations, liabilities, and claims exceeding this limitation.

GENERAL

Any links or references to other Internet Websites (“hyperlinks”) contained on the Website are provided by PTMYLE merely as a convenience to you and other users of the Website, and PTMYLE is not responsible for the content or operation of any such linked sites, or liable, directly or indirectly, for the privacy practices or the content of such linked sites. Any hyperlinks to such linked Websites should no way be construed as an endorsement, representation(s) or promotion by PTMYLE as to the content, representations, accuracy, products or Services found or otherwise described in such linked Websites. Use of these linked Websites is done at your own risk and consequences.
You may not copy, reproduce, republish, modify, distribute, disassemble, decompile, reverse engineer, download, post, broadcast, transmit, use for commercial purposes any of the materials and make available to the public, or otherwise use the Website content in any way except for your own personal, non-commercial use. You further agree not to adapt, alter or create a derivative work from the Website content except for your own personal, non-commercial use. Any other use of the Website content is strictly prohibited and requires a prior written permission from PTMYLE.
PTMYLE reserves the right to correct any errors or omissions in the Website and to improve the contents at any time without notice. If you rely on the Website and any materials or Services available through it, you do so entirely at your own risk. Furthermore, PTMYLE reserves the right to alter, limit or discontinue the provision of any of the Services contained in this Website at any time without prior notice to you.
PTMYLE may terminate or suspend your access to all or part of this Website, without notice, for any conduct that PTMYLE, in its sole discretion, believes is in violation of these Terms or any applicable law or is harmful to the interests of the PTMYLE or a third party. Except as otherwise expressly stated in these Terms, PTMYLE shall not be liable to you or to any third party for any modification, termination, suspension or discontinuation of the Website.
PTMYLE may use cookies, or other technologies, on this Website. Cookies are small files or records that PTMYLE may place on your web browser for collecting information about your activities on the Website, preparing reports, assessing trends, and otherwise monitoring the way in which the Website is being used. This is intended to enhance convenience for you, and to assist PTMYLE to run an efficient operation. By accepting these Terms, you confirm your consent to PTMYLE’s use of cookies, and other such technologies, for these purposes.
You are prohibited from violating or attempting to violate the security of the Website, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, “flooding,” “spamming,” “mailbombing” or “crashing;” (d) sending unsolicited email, including promotions and/or advertising of products or Services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.
You understand that by using this Website or any Services provided on the Website, you may encounter content that may be deemed by some to be offensive, indecent, or objectionable, which content may or may not be identified as such. You agree to use the Website and any service at your sole risk and that PTMYLE and its affiliates shall have no liability to you for content that may be deemed offensive, indecent, or objectionable.
You acknowledge that the purchased goods licensed or sold on the Website, which may include technology and software, are subject to the customs and export control laws and regulations of the country in which products are delivered to you and may also be subject to the customs and export laws and regulations of the country in which the products are manufactured and/or received. By purchasing, downloading or using technology or software from the Website, you agree to abide by the applicable laws, rules and regulations and you represent and warrant that you will not transfer, by electronic transmission or otherwise, the software or technology in violation of the law.
If you are not a consumer, you confirm that you have authority to bind any business on whose behalf you use this Website.
If any provision of these Terms is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of these Terms shall remain in full force and effect. The failure of PTMYLE to act with respect to a breach of these Terms by you or others does not constitute a waiver and shall not limit PTMYLE’s rights with respect to such breach or any subsequent breaches.
Your unauthorized use of this Website may give rise to a claim for damages and/or be a criminal offence.
The Terms shall be governed by the laws of England & Wales and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. If any portion of the Terms is held to be unenforceable, invalid or illegal by any court of competent jurisdiction, the remainder of the Terms shall not be affected.
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and PTMYLE as a result of your use of this Website.
A reference to the Website in these Terms includes the website URL www.PTMYLE.com and any successor website URLs.
These Terms (i) constitute the entire agreement between you and PTMYLE with respect to the subject matter hereof and supersedes any previous oral or written arrangements or understandings relating thereto, (ii) will be governed by the laws of the Saudi Arabia as applied by the Courts of Suadi Arabia (other than the conflicts of laws provisions thereof), (iii) may not be amended, terminated or waived orally, and (iv) may not be assigned or resold, in whole or in part, directly or indirectly, by operation of law or otherwise, by you. Any terms of these Terms that may be invalid will not affect the validity of enforcement of the remaining valid terms of Terms. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Saudi Arabia.
If you do not agree to (or cannot comply with) any of these Terms, do not use this Website.
PTMYLE shall be not held liable for any delay or failure in performance of any part of these Terms from any cause beyond our control and without our fault or negligence, such as acts of God, acts of civil or military authority, current laws and regulations and changes thereto, embargoes, epidemics, war, terrorist acts, riots, insurrections, fires, explosions, earthquakes, nuclear accidents, floods, strikes, power blackouts, volcanic action, political unrest, other major environmental disturbances, unusually severe weather conditions, acts of hackers and other illegal activities of third parties, inability to secure products or Services of other persons or transportation facilities, or acts or omissions of transportation or telecommunications common carriers or acts, omissions, overloading or slowdowns over the Internet or any third party Internet service.

Important Information

Customers are encouraged to inspect Products promptly upon delivery and before use. To be eligible for a return or refund, Products must be returned in their original condition, unused, undamaged, and, where applicable, in their original packaging with all accessories, manuals, labels, seals, and protective materials intact. PTMYLE reserves the right to reject returns for Products that have been used, altered, damaged, or are missing parts or packaging.
Certain Products may be subject to additional return restrictions for hygiene, safety, health, customization, or other reasons. Such restrictions will be communicated on the relevant Product page or in the applicable return policy. Products that are opened, used, personalized, or otherwise rendered unsuitable for resale may not be eligible for return or refund.
PTMYLE makes every reasonable effort to display Product images, specifications, descriptions, dimensions, and colors as accurately as possible on the Website. However, actual Products may vary from the images displayed due to differences in manufacturing, packaging, screen settings, lighting conditions, supplier updates, or other factors beyond PTMYLE’s control.
PTMYLE strives to ensure that all Product descriptions, specifications, pricing, availability, and other content on the Website are accurate and up to date. However, PTMYLE does not warrant that any Product description, specification, image, availability information, pricing, or other content on the Website is accurate, complete, reliable, current, or error-free. PTMYLE reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

Thank you for your cooperation. We hope you find the Website helpful, convenient, and enjoyable to use.

Terms & Conditions